Frequently Asked Questions (FAQ)

A. General

1. What is ChatGPTPrompts.ai?

ChatGPTPrompts.ai is a digital marketplace where users can browse, buy, use, and sell ChatGPT prompts and AI prompts for various personal and professional use cases.

2. What kind of products are sold on this platform?

All products available on ChatGPTPrompts.ai are digital prompt-based content. There are no physical products or services.

3. Do I need a ChatGPT or AI account to use these prompts?

Yes. Most prompts are designed to be used with ChatGPT or other compatible AI tools. You will need access to the relevant AI platform to use the prompts.

B. Accounts

1. Do I need an account to browse prompts?

No, you can browse prompts without an account. However, you need to create an account to purchase, save, or sell prompts.

2. Is my account information secure?

Yes. We take reasonable measures to protect user data. Sensitive payment information is handled securely by third-party payment providers and is not stored on our servers.

C. Purchasing Prompts

1. How do I purchase a prompt?

You can purchase a prompt directly from the prompt page using secure online payment options. Once payment is successful, access to the digital content is provided as per platform rules.

2. Are the prompts delivered instantly?

Yes. Prompts are digital products and are available immediately after successful payment.

3. Can I share or resell a prompt I purchased?

No. Purchased prompts are licensed for personal or internal use only unless explicitly stated otherwise. Redistribution or resale is not allowed.

D. Payments

1. What payment methods are supported?

Payments are processed securely through third-party payment gateways (such as Razorpay), which may support UPI, cards, net banking, and other standard online payment methods.

2. Is my payment information safe?

Yes. We do not store your card or banking details. All transactions are processed securely by our payment partners.

E. Refunds & Cancellations

1. Do you offer refunds?

Since all products are digital, refunds and cancellations are generally not applicable once a prompt has been purchased.

2. Are there any exceptions to the no-refund policy?

Refunds may be considered in exceptional cases such as:

  • Duplicate payment
  • Payment deducted but content not accessible due to a technical issue

Requests must be raised within 7 days of the transaction.

3. How do I request a refund?

You can contact our support team with your transaction details. All refund requests are reviewed on a case-by-case basis.

F. Selling Prompts (Creators)

1. Can I sell my own prompts on ChatGPTPrompts.ai?

Yes. Users can create an account and submit prompts for listing on the platform, subject to platform guidelines.

2. Who owns the prompt I upload?

You retain ownership of your prompt content. By listing it on the platform, you grant ChatGPTPrompts.ai the right to display and distribute it through the marketplace.

3. Are there any restrictions on prompt content?

Yes. Prompts must not contain illegal, harmful, misleading, or plagiarised content. We reserve the right to remove content that violates platform rules.

G. Prompt Usage & Results

1. Are prompt outputs guaranteed?

No. AI-generated outputs depend on user input and AI behaviour. Results may vary, and we do not guarantee accuracy or outcomes.

2. Can prompts be used for commercial work?

Unless explicitly stated otherwise, prompts are licensed for personal or internal business use. Users are responsible for ensuring compliance with any applicable laws or policies.

H. Platform Policies

1. Can ChatGPTPrompts.ai remove prompts or accounts?

Yes. We reserve the right to remove prompts or suspend accounts that violate our Terms & Conditions or platform policies.

2. Do you moderate content?

Yes. While creators submit content, we may review and remove content that does not meet platform standards.

I. Support

1. How can I contact support?

You can reach our support team at:Email: [email protected]

2. How long does it take to get a response?

We aim to respond to most support queries within a reasonable timeframe.

J. Legal

1. Where can I find your policies?

You can find our:
Terms of Service, Privacy Policy, and Refund & Cancellation Policy linked in the website footer.